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What p7999 Does With Your Personal Information

When you open an account with us, we collect only what we need to run it — your name, contact details, and the payment information tied to your JazzCash, Easypaisa, or Raast wallet.

Account data kept secureJazzCash, Easypaisa, Raast payment data protectedNo data sold to third partiesYour access and correction rights respected
p7999 What p7999 Does With Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to access the data we hold on your account, request a correction, or ask us to delete your record, reach out through any of the channels below. We respond to privacy requests as a priority. Include your registered email or phone number so we can locate your account without delay.

Email Support Send your data request or privacy question to our support email. Quote your registered account phone number so we can match your request to your record quickly.
Live Chat Open the live chat window from any page in the lobby. Explain that your query is a privacy matter and the agent will route it to the right team.
Account Settings Some data changes — display name, linked phone number, preferred wallet between JazzCash, Easypaisa, or Raast — can be updated directly inside your account settings without contacting support.
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Your account data does not sit idle. We apply encryption in transit and at rest, run access controls so only authorised staff can view account records, and keep retention periods tied to the purpose the data was collected for. Once a purpose expires, the data is deleted or anonymised.

Encryption in Transit

All data moving between your device and our servers — including JazzCash and Easypaisa payment details — travels over SSL so it cannot be read in transit.

Retention Policy

We keep your account data for as long as your account is active and for the period required to close any open payment disputes, then we delete or anonymise it.

Cookie Control

Session cookies keep your lobby state intact across pages. You can clear them from your browser at any time; doing so will log you out but will not affect your account record.

Access Requests

You can request a copy of the personal data we hold on your account at any time. We will provide it in a readable format within a reasonable timeframe after verifying your identity.

Privacy Questions We Hear Most Often

The questions below cover the data and account rights we get asked about most. If your question is not listed here, reach out via live chat or email and we will answer it directly.

We collect your name, email address, phone number, and the wallet details you use — JazzCash, Easypaisa, or Raast. We also log device and session data each time you log in.

The wallet number used for a deposit or withdrawal is stored against your transaction record. Your PIN is never stored. We only retain what is needed to process and verify your payment.

Yes. Contact us via email or live chat with your registered phone number. We verify your identity first, then provide your data in a readable format within a reasonable period.

No. We do not sell your data. We share it only with payment processors handling JazzCash, Easypaisa, and Raast transfers, and with fraud-prevention services, strictly for your transaction to complete.

Send a deletion request to our support email or raise it in live chat. We will close the account and remove your personal data, subject to any retention period required for open payment disputes.

Cookies maintain your session state — keeping you logged in as you move between the lobby and cashier. You can clear them in your browser settings at any time without losing your account data.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.